Student Accessibility Services (SAS) remains available to support you. At this time, the SAS office space and SAS Testing Centre is closed. We have moved to providing services by email, phone and video conferencing. If you wish to arrange an appointment, please contact email@example.com or by phone at 905-525-9140 ext. 28652 (select option 1 for front desk) if you wish to arrange an appointment.
Winter term virtual office hours
January 4 to April 2021: Monday to Friday 8:30 am to 4:30 pm.
If you are experiencing a mental health crisis, please contact:
Good2Talk is a 24 hour-7 days a week confidential service for post-secondary students who wish to speak with a counsellor by phone or text.
Call 1-866-925-5454 or text GOOD2TALKON to 686868
COAST provides outreach and support to members of the Hamilton community who are experiencing a mental health crisis.
The University requires 10 business days in order to activate accommodations for final exams. You must ensure that academic accommodations are activated at the beginning of each term in order to ensure final exam accommodations are in place and to avoid any delays due to late activation.
If you have any concerns about your accommodated exam schedule on MOSAIC, contact your SAS Program Coordinator.
Not using exam accommodations: If you plan to write final exams with your class and not use your accommodations, email firstname.lastname@example.org to cancel your accommodations immediately. Otherwise, a $50 no-show fee may be applied to your student account (see the No-Show Policy for more information).
Cancelling an exam: If you are unable to write an exam due to circumstances related to your disability, please provide a minimum of one full business day as notice to cancel (see the No-Show Policy).
If you cancel a course after your accommodated exam timetable has been posted on MOSAIC you must notify SAS of that course cancellation, otherwise you could be charged a No-Show fee.
Types of Exams
Exams can be arranged by either the Registrar’s office or by your course instructor. We say that an exam is “instructor supervised” or “Registrar supervised”.
The process of arranging accommodations for an instructor supervised exam is different from a Registrar supervised exam.
Accommodated final exam schedules are viewable on MOSAIC once they are posted.
The Exam Type for each exam listed will say either “Accomm.” or “Regular”.
“Accomm.” means that it is a Registrar scheduled and supervised exam.
On your MOSAIC exam timetable an exam listed as “Regular” Exam Type with “Instructor Supervised” Exam Reason means that it is an instructor supervised exam.
If you see “Instructor Supervised” as an Exam Reason beside one of your exams, contact SAS Tests to book.
Initial final exam timetables in MOSAIC will not have accommodated exams posted. The accommodated schedule is released at a later date, closer to the beginning of exams.
Accommodated exam schedules will be posted only for those students who have successfully completed their self-registration.
Your Mosaic exam schedule will show both Registrar and instructor supervised exams.
Registrar exams will have the full details of date, time and location. This schedule is to be followed.
If your MOSAIC exam timetable shows under Exam Type “Regular” and under Exam Reason “Instructor Supervised”, then you must follow the process below to make arrangements with SAS or your instructor for accommodations.
If your instructor is unable to accommodate your final exam, you must book your instructor supervised (regular) exam by emailing the following information to SAS Tests:
Your name & student number
Course name & code
Date & time your class writes
Duration of exam for the class
Date & time you intend to write
Instructor name & email
Your list of exam accommodations
Important Note: These exams CANNOT be booked using the online system.
Spring/Summer Course Exams
All Spring/Summer course final exams are instructor supervised.
Follow the same procedure as noted above (“Instructor Exams”) for accommodation arrangements.
Registrar (Final) Exams
Upon completion of the self-registration process, the Registrar’s Office will post your accommodated exam timetable in MOSAIC (fall and winter terms only).
To find your exam timetable on MOSAIC, go to Student Centre, select “Academics”, then “Exam Schedule”, then select the term in which the exam is being written (e.g. fall or winter).
SAS will send regular email messages to all students regarding exam details each fall and winter term.
MOSAIC will display accommodated exams closer to the beginning of the actual exam period.
If your MOSAIC exam schedule shows under Exam Type “Accomm.” and Exam Reason “Student Accessibility Services” this means your exam will be accommodated by the Registrar’s Office. No action on your part is required, except to attend that exam as it is scheduled and displayed on your MOSAIC exam timetable.
It is your responsibility to follow-up with your Faculty immediately following a missed exam (final exam).
If you were already accommodated for an exam before it was deferred, those accommodations will be applied to the deferred exam.
If you require changes to accommodations for a deferred exam, you first must meet with your SAS Program Coordinator to review changes needed, otherwise exam accommodations would remain the same.
If you are newly registered to SAS and have a deferred exam for which accommodations are needed, it is your responsibility to advise your SAS Program Coordinator of your deferred exams, otherwise no accommodations will be provided for the deferred exam.