New Student Registration

Welcome to Student Accessibility Services (SAS)! You must register to request academic accommodations at McMaster. Through this process, we work with you to identify what you need to succeed in university.

There are five parts to the process to register with SAS. However, you don’t need to complete them all at once. The instructions below will guide you through what to do and when to do it. After completing all the instructions, you’ll be fully registered with SAS.

Need support or have questions?

1. Complete the Intake Form

Estimated average time: 10 to 15 minutes

Instructions

  1. Log in to MySAS Portal.
  2. Click “Accommodation” in the menu on the left.
  3. Click “Intake Request” in the menu. Then, select “Form.”
  4. Complete the intake form. Make sure to fill out all the required fields.
  5. Before submitting, go back to make sure that your information is accurate. Also, check that all the required fields are complete.
  6. Save and submit your request.

Next, we’ll email you to upload your documentation. Please upload your documentation within 12 calendar days.

1. Log in.
2. Click “Accommodation.”
3. Click “Intake Request.”
4. Complete the form and submit.
Visual instructions: Click on the screenshots to expand.

2. Upload Your Documentation

Estimated average time: 3 to 5 minutes

Instructions

Refer to the documentation guide for details on what to provide, and complete the documentation form or assessment of functional impairment. Then, once you have the documentation, complete these instructions to upload.

  1. Log in to MySAS Portal.
  2. Click “Accommodation” in the menu on the left.
  3. Click “Documents” in the menu.
  4. Upload your documentation or assessment of functional impairment (AFI).
  5. Click save and submit your request.

Next, we’ll review and confirm your eligibility. Then, we’ll email you to book an intake appointment. Please note that you will be unable to book an intake appointment until you have received this email. Please book your appointment within 12 calendar days.

1. Log in.
2. Click “Accommodation.”
3. Click “Documents.”
4. Complete the form.
Visual instructions: Click on the screenshots to expand.

3. Book an Intake Appointment

Estimated average time: 20 minutes

Instructions

  1. Log in to MySAS Portal.
  2. Click “Appointment” in the menu on the left.
  3. Request a new appointment by completing the form.
  4. Choose “Intake” from the list of appointment types.
  5. Review and select a time. We recommend checking your calendar and timetable first. Appointments can be virtual or in person. Note: All appointments take place Monday to Friday, 8:30 a.m. to 3:30 p.m.
  6. Confirm your appointment.

We’ll email you your appointment details. We recommend adding to your calendar and setting up reminders.

Please provide at least 24 hours’ notice to cancel an appointment. Read our appointment cancellation policy.

1. Log in.
2. Click “Appointments.”
3. Click “Intake Appointment.”
4. Complete the form.
Visual instructions: Click on the screenshots to expand.

4. Meet Your Program Coordinator

Appointment length: 60 minutes

What to Expect

Here’s what to expect during your appointment.

  • This appointment is where you get to meet your program coordinator.
  • Your program coordinator will review your information and documentation. They may ask follow-up questions during this process. Then, they’ll assign your accommodations.
  • Feel free to ask questions! This is an important part of your accommodation journey with SAS.

Need to check your appointment details? Find the confirmation email in your McMaster inbox. You can also view them on MySAS Portal.

  1. Log in to MySAS Portal.
  2. Click “Appointment” in the menu on the left.
  3. View your appointment details in the “Approved Appointments” section on the right. 
1. Log in.
2. Click “Appointments.”
3. Review details under “Approved Appointments.”
Visual instructions: Click on the screenshots to expand.

5. Receive Your Accommodation Plan

You have now completed the SAS registration process!

Instructions

You’ll receive your accommodation letter during or shortly after your intake appointment. Your instructors will also receive a copy. If you’re in a graduate, medicine or divinity program, your program coordinator will review a different process with you.

It’s important to review your accommodation letter in detail. Use these instructions to access the letter on MySAS Portal.

  1. Log in to MySAS Portal.
  2. Click “Appointment” in the menu on the left.
  3. Click “Accommodation Letter/Emails” in the menu.
  4. Review your letter of accommodation.
1. Log in.
2. Click “Appointment.”
3. Click “Accommodation Letter/Emails.”
4. Review your letter of accommodation.
Visual instructions: Click on the screenshots to expand.
Two students in the hub studying with a laptop and notebook.

Continuing Your SAS Journey

Review these pages for instructions on other MySAS Portal processes.

Activating Accommodations
Booking Tests
Follow-Ups and Requests